1. How to clone apps using the Multiple Accounts?

https://www.youtube.com/watch?v=U3qL47RcGc0&ab_channel=multipleaccountsapp

2.How do I access a second account for an app in Multiple Accounts?

  1. Click the + in Multiple Accounts and select the app you want to clone.

  2. After the app is added, its icon will appear in Multiple Accounts.

  3. You can then tap the new icon to launch the cloned app, and proceed to access your second account.
     

Helpful Tips:

  • If you want to add a home screen shortcut for your new app clone, long-press the icon in Multiple Accounts and select ‘Desktop’.

  • We recommend making your second account before creating and launching the cloned app, this helps avoid any account verification issues that might arise in the apps you clone.
     

3. Does Multiple Accounts support all applications?

  1. Multiple Accounts supports most applications, including popular social apps like Whatsapp, Facebook, Instagram; game apps like Freefire, Mobile Legends, Clash of Clans, Clash Royale and financing apps like Google Pay, Phonepe, Paytm. However, there may still be some apps out there that Multiple Accounts does not support! Please reach out to us at support@multiple-accounts.com if you have any issues and we will try to resolve them asap.

 

4. Does the second account need to be started from Multiple Accounts every time?

  1. Ideally yes! However, you can create a shortcut on the home screen by long-pressing the desired icon in Multiple Accounts and selecting ‘Desktop’ from the menu that appears. You will have the option to choose a unique icon and name for your cloned app, and once you submit it will appear on your device’s home screen. Once this is done, you can then start it from the home screen without entering Multiple Accounts each time.

    If you try and are unable to create a shortcut, head to Settings > Apps and find Multiple Accounts. Select it. Tap Permissions on the App Info screen. You will see a list of permissions the app requests, and whether those permissions are toggled on or off. Locate the ‘Add Shortcut’ permission and enable it, you’ll be good to go! If you don’t see this permission available, your device may not support creating desktop shortcuts.

 

5. Why don't my cloned apps show notifications?

 

  1. First Possible Reason: Multiple Accounts doesn’t have the necessary message notification permissions. When these permissions aren’t enabled, the cloned app running in the background does receive the notification, but because it’s in the background it depends on Multiple Accounts to pass that notification along to you and Multiple Accounts can’t show you that notification without these permissions.

    1. Recommendation: Luckily, this is an easy fix! Just navigate to your device’s Settings menu, select App Permissions, find Multiple Accounts App and grant it all notification-related permissions.
       

  2. Second Possible Reason: The second possible reason is that when a cloned application is running in the background, and you don’t use or access it for a period of time, your device’s operating system may reclaim it to save memory and processing power. Normally this is a great thing to do, so you don’t have unused apps running in the background slowing down your device, but it does prevent those apps from receiving notifications.

    1. Recommendation: If Multiple Accounts has all of the appropriate permissions and you’re still not receiving notifications, you may need to turn off the power saving policy in your device’s settings and grant Multiple Accounts permission to start automatically. This will prevent your device from closing cloned apps running in the background to save battery, and if they are closed this allows Multiple Accounts to reopen them for you and continue receiving notifications.
       

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